Here at As You Wish, customer satisfaction is our number one priority. We will do our best to do exactly As You Wish. As with any service, products are subject to availability.  Some things are just out of our control, as in the case of natural disasters. If your order has items that are being flown or shipped in they may be effected in that kind of situation. If any changes need to be made to your order we will notify you immediately!

We do require that all of our clients provide 50% down as a deposit at the time of order placement, to hold your date. The remaining balance is due two weeks prior to your event. If full payment is not received two weeks prior to your event a late fee will be added. If we do not receive full payment by your event date, it may cause a interruption in the delivery of your product. If you need to cancel your order for any reason please let us know as soon as possible. There will be a 30% cancellation fee on all orders placed. If you cancel your order within one month of your event, you will not receive a refund of any payments that may have been made.

All rental items require a deposit. Deposit price and rental fees vary per item that is required for your order. All fees and deposits will be clearly marked on your invoice. This includes all cake stands, pillars, cake plates and anything else that may be needed for your order. Deposits will be refunded when the Clean, Undamaged product is returned within two weeks of your event. If this requirement is not met, you will not receive a refund of your rental deposit.

If you have any questions, comments or concerns about any of our products and services, please feel free to contact us at any time. We are so thankful that you chose to work with us, we appreciate your trust & support. We look forward to working with you and making your event just As You Wish!